Last update: Jan 27, 2020
At MERAAN, we value your privacy and are always dedicated to maintaining your trust. This Privacy Notice
("Notice") sets out how MERAAN, a company located in the United Arab Emirates, and owner of the MERAAN
Portal Application (collectively referred to in this document as "MERAAN Application" "we" "our" or
"us") protects the privacy of your personal Information. Meraan's Privacy Policy describes the practices
in association with the Information that is collected through: our consumer-facing mobile application
("MERAAN App"), our online platform ("Website"), our social media pages, and any other MERAAN services
offered, websites and mobile applications that direct you to this Privacy Policy Collectively the
"MERAAN Services". When you access or use the MERAAN Services, you agree to the terms and conditions of
this Privacy Policy.
Defined Terms.
The following terms in uppercase indicated in quotes below include the meaning also. "End User" refers to any individual/ user who interacts with the MERAAN Services, including users of our mobile applications such as the MERAAN App, and individuals who book classes, purchase services and otherwise interact with our Subscribers through the MERAAN services. "Subscriber" is any company or consumer that subscribes to (or otherwise accesses or uses) our MERAAN application. "Other Information" is any information which will not disclose your distinct identity or anything that does not relate to a subscriber directly. "Personal Information" is Information that can identify you as a person/individual or anything that relates to an identifiable person, such as name, location/ address, phone number, email address, credit card information, and other account details. The term "information" can refer to either Personal Information or Other Information.
Categories of Personal Information.
Personal Information we collect or obtain includes: Contact details (e.g., name, address, email, phone number), Personal Information (e.g., date of birth, age, gender), Financial data (e.g., purchase history, account information, shipping and billing information, etc.), and other MERAAN Services related data (e.g., service statistics, etc.).
How meraan Collects Information.
Through the MERAAN Services, We collect information about you whenever you use the MERAAN Services, for instance: If you are a MERAAN App user, when you create an account on the MERAAN App, you will be asked for Personal Information which may include your name, email and current location, social media, and Other Information. If you are a company (service provider), when you sign up to our application, we ask for your company name, current location/ address, phone number, email, and other information about your company. Information such as feedback, contact details or additional information about the services can be collected, to send you and all our users marketing communications consistent with your preferences. Meraan can collect Information about you when you interact with the MERAAN Services. For example, if a purchase transaction is initiated through the MERAAN application, then personal information can be collected about you, such as your name, email, phone number, location, credit card information, also any other information that you provide to process the transaction. Also, this information can be shared with third parties for the same purposes. We encrypt credit card numbers using industry-standard technology.
Other references
In addition to the data we collect from you through MERAAN application, we may receive information about you from other recommendations, such as public databases, social media pages and platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For instance, if you connect your social media account to the MERAAN Application, certain information about you can be collected from your social media account, which may also include information that's part of your profile or your friends' profiles. Personal Information is collected to provide the requested Service in the MERAAN Application to you. without the necessary Information, we may not be able to provide the required Service. If you disclose any Personal Information relating to other people to us or our service providers in connection with the MERAAN application, then it will immediately represent that you have the authority to do so and to permit us to use the Information under this Privacy Policy.
How Personal Information May Be Used.
MERAAN may use your Personal Information for legitimate business purposes, including:
Your Personal Information will be processed to an extent based on your permission, and you will always be provided with the option to revoke your authorization at any time at your convenience.
How Personal Information can be Disclosed.
Tracking and Advertising
Other Information can be collected by MERAAN and our related third party service providers in various ways. Also, we may use various technologies, which include cookies, analytics software, which can assist us to better manage content on the MERAAN Services efficiently and effectively. For more information on the use of cookies and similar technologies, kindly refer to MERAAN's Cookies Policy.
Security of Your Data
At MERAAN, security of Personal Information is a high priority. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Testimonials, Ratings and Reviews. Users who submit testimonials, ratings or reviews to the MERAAN application, any Personal Information that is provided by the user may be displayed in the Service. If you want your testimonial removed, please contact us at support@Meraan.com. Sensitive personal Information We ask that you not send us, and you not disclose any sensitive Personal/ other Information (which may include information related to ethnic origin, political comments, religion or other beliefs, trade union membership or criminal background details) on or through the MERAAN Services or otherwise to us, except where explicitly requested or consented to.
Use of Service By Minors
The MERAAN Services are not directed or targeted at children under the age of 15, and we kindly request that they do not provide Personal Information through the MERAAN Services.
Changes to This Privacy Policy
MERAAN may make changes to this Privacy Policy from time to time. Any changes we make will become effective when we post a modified version of the Privacy Policy on our website/Application. All users of MERANN will be notified if we make any material changes to the Privacy Policy by posting a notice on our websites or within the applicable MERAAN Services, or by sending you an SMS or email. If you continue using the MERAAN Services after any notice of any such changes, it means you have accepted the newly modified privacy policy. If you do not agree to any changes, you must stop using the MERAAN Services, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of the Privacy Policy.
Zoom integration
Integration.
If you chose to integrate your Zoom (https://zoom.us) account with Meraan we will be able to see the following information received from Zoom:
We use this information on an ongoing basis while your Zoom account is linked to your Meraan account so that you can join your Zoom classes in Meraan to make online sessions more efficient. When you choose to deauthorize your Zoom account(s) from Meraan, we will delete your data unless you grant us permission to retain it.
Information we get from third parties.
We may collect certain information, including:
This Privacy Policy does not cover the practices of third parties, including those that may disclose information to us or advertise on our Services and our payment processor. Please refer to the privacy policy of the third party when submitting personal information to them.
Links to Third Party Websites and Services.
Some Services may contain links to other websites and services. We are not responsible for the content and privacy practices of these sites. When you select a link to a third-party web site from one of our Services or policies you will be leaving our Service and any information you provide will be governed by that website’s or service’s privacy policy.
Third-Party Content Integrations.
The Services may also contain third-party integrations, or offer a co-branded or third-party branded service. Through these links you may be providing information (including personal information) directly to the third party, us or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or services that you visit or use, including those third parties you interact with through our Services.
Information We Collect.
There are three basic categories of information we collect:
Contact Us
If you have any queries regarding this Privacy Policy, you can contact us via email at privacy@meraan.com.